Product Description

As a nurse, you are well trained to handle an extensive array of situations. This handbook is specifically designed to help sharpen your professional communication skills and make you more effective than you already are. You are equipped with a powerful built-in resource, your interpersonal communication skills. Your words have a much greater influence on the welfare of those in your care than you might even realize. What you say, and how you say it, can either help or hinder their welfare and/or recovery.